Great question! Stone Coat Countertop epoxy is much more scratch-resistant than other epoxies. Scratches usually happen from objects that are rough or sharp, or from new epoxy finishes. Was the countertop cured in a room temperature environment? Small scratches are easily polished out using our polishing and cleaning kit. Usually, you can take a rag and some compound and polish out a scratch quickly. Please feel free to contact us anytime with questions or for project support.